β€˜Is There Anything Else I Can Help You With?’ Call Centres, and Christmas on Minimum Wage

  Casual work and debt According to a recent report by TUC, one in twelve people in Britain are in precarious employment with figures rising by 61.8% for men and 35.6% for women since 2008. That means that 1 in 12 people are living a life of economic insecurity, and, at this time of year, it also means that thousands of parents or grandparents will be uncertain if they can afford to buy gifts for their families at Christmas. Yet...