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  1. Keri says:

    What seemed unexpected to me about this recall was the fact that when the announcement was made initially, there was no known solution for the problem at hand. I realize that mechanics can be inexact (as is the case with any scientific endeavor). However, it seems that the method of handling the recall also caused X to increase dramatically as troubled owners were left to wonder and wring their hands.

    Interestingly, one economist noted that recalls can be financial boons for dealers if car owners purchase additional services at the time of the recall–I wonder if that is the case for Toyota this time around?

    Keri

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